Comments on: Take encrypted notes on the iPhone http://support.threetags.com/2009/11/16/take-encrypted-notes-on-the-iphone/ ThreeTags Online Notebook: keeping your data private Mon, 30 Aug 2010 17:12:49 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: ThreeTags http://support.threetags.com/2009/11/16/take-encrypted-notes-on-the-iphone/comment-page-1/#comment-469 ThreeTags Tue, 17 Nov 2009 22:09:49 +0000 http://support.threetags.com/?p=317#comment-469 UPDATE: it is now confirmed that our apps crash on some jail-broken iPhones. ThreeTags Inc. UPDATE: it is now confirmed that our apps crash on some jail-broken iPhones.

ThreeTags Inc.

]]> By: ThreeTags http://support.threetags.com/2009/11/16/take-encrypted-notes-on-the-iphone/comment-page-1/#comment-464 ThreeTags Tue, 17 Nov 2009 02:59:25 +0000 http://support.threetags.com/?p=317#comment-464 Hi Tim, we are sorry to hear that. We have tested our apps thoroughly on several different devices, and have never seen a crash like you described. We did see rare crashes during long sync operations, but never when adding a note. And Apple would not have approved the apps if yours was a common situation. To help us diagnose your problem, could you, please, let us know: 1. what device do you (iPod or iPhone) and what Os version? 2. is your device jail-broken? (if it is, this is probably the reason) 3. do the apps crash when you add any note, or only occasionally? 4. if only when adding certain notes, what kind of notes make your apps crash? 5. any additional information that might help us identify the problem. Best regards, ThreeTags Inc. Hi Tim,

we are sorry to hear that. We have tested our apps thoroughly on several different devices, and have never seen a crash like you described. We did see rare crashes during long sync operations, but never when adding a note. And Apple would not have approved the apps if yours was a common situation.

To help us diagnose your problem, could you, please, let us know:

1. what device do you (iPod or iPhone) and what Os version?
2. is your device jail-broken? (if it is, this is probably the reason)
3. do the apps crash when you add any note, or only occasionally?
4. if only when adding certain notes, what kind of notes make your apps crash?
5. any additional information that might help us identify the problem.

Best regards,
ThreeTags Inc.

]]> By: Tim Morrison http://support.threetags.com/2009/11/16/take-encrypted-notes-on-the-iphone/comment-page-1/#comment-463 Tim Morrison Tue, 17 Nov 2009 02:43:13 +0000 http://support.threetags.com/?p=317#comment-463 Bought both apps. BOTH APPS CRASH IMMEDIATELY WHEN TRYING TO ADD A TASK. What is UP with this ? Bought both apps.
BOTH APPS CRASH IMMEDIATELY WHEN TRYING TO ADD A TASK.
What is UP with this ?

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